While HP did not provide official Windows 10 support for the un2420 module, the hardware remains functional on modern systems thanks to the inherent compatibility of its underlying Qualcomm Gobi2000 drivers. The key steps are:
The primary challenge is that Hewlett-Packard never officially released a driver specifically for Windows 10 for this module, meaning Windows Update typically won't resolve the issue for this specific legacy hardware. However, the final Windows 7/v8 driver is fully compatible with Windows 10 if you use the correct manual installation method. This driver package is listed as SoftPaq Number sp51022 or sp51022.exe , version 1.1.190.0 Rev. A .
Let me know your (e.g., HP EliteBook 8440p) so I can provide more specific troubleshooting steps! Solved: HP un2420 Mobile Broadband Module - 7678243
To resolve this, you must install the final stable Windows 7 or Windows 8 driver package using compatibility mode. Step 1: Download the Correct HP Driver Package hp un2420 mobile broadband module driver windows 10 upd
If the standard installer fails, follow this manual process to force compatibility: Download and Run: Download the sp51022.exe file. It will extract files to C:\SWSetup\sp51022 Compatibility Mode: Right-click the extracted setup file in that folder, select Properties , go to the Compatibility tab, and check Run this program in compatibility mode for Windows 7 Manual Update via Device Manager: Device Manager (right-click Start button). HP un2420 Mobile Broadband Module (it may have a yellow exclamation mark). Right-click it and select Update Driver Browse my computer for drivers Point it to C:\SWSetup\sp51022 and ensure Include subfolders is checked. HP Support Community Key Features of the HP un2420 Module
Execute the downloaded driver file (e.g., sp49541.exe ). This will extract its contents to a temporary folder, typically C:\SWSetup\ or a similar location. proceed with the automatic installation wizard if it launches; instead, navigate to the extraction folder.
Go to C:\Program Files (x86)\Qualcomm\Images\Gobi\ (or the respective HP folder created during installation). While HP did not provide official Windows 10
For users who have upgraded, the module often appears in Device Manager as an "Unknown Device" or with a yellow exclamation mark, accompanied by a Code 28 error: "The drivers for this device are not installed". This error indicates Windows has detected the hardware but has no driver software to communicate with it.
) to work on can be a bit of a puzzle. Because this hardware was designed for older laptops like the EliteBook 8440p or ProBook 6550b, HP never released an "official" Windows 10 driver for it.
HP's official stance is that there are no dedicated drivers for this module for Windows 8 or 10. However, the existing Windows 7 drivers are often compatible if installed correctly. How to Install the HP un2420 Driver on Windows 10 This driver package is listed as SoftPaq Number
Point the browser to the extraction folder (e.g., C:\SWSetup\sp51022 ). Ensure is checked and click Next.
The HP un2420 Mobile Broadband Module is a wireless broadband module designed for HP laptops and tablets. It allows users to connect to the internet via cellular networks, providing a convenient and reliable internet connection on the go. The module supports various wireless broadband technologies, including HSPA+, UMTS, and GSM.