Mastering negotiation can transform your career, finances, and relationships. Chris Voss, a former international FBI hostage negotiator, shares his field-tested strategies in his bestselling book, Never Split the Difference: Negotiating As If Your Life Depended On It . Listening to the audiobook version allows you to hear the critical inflections, tones, and pacing that Voss recommends for successful outcomes. Why Choose the Audiobook Format?
Instead of ignoring emotions, name them. Phrases like "It looks like you’re hesitant about this deal" or "It seems like you feel disrespected" neutralize negative emotions and reinforce positive ones. Once a fear is labeled, it loses its power over the negotiation. 3. Trigger a "No"
Replay Chapter 5 (The Power of "No") and Chapter 7 (Create the Illusion of Control) right before entering any major business discussion. never split the difference audiobook online listen 2021
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Premium subscribers have access to a vast library of audiobooks. Check your monthly listening hours allocation to stream Voss’s insights directly between your favorite music playlists. Why Choose the Audiobook Format
It was a chilly winter morning in 2021 when Alex, a young entrepreneur, found himself in a tough spot. He had been negotiating with a potential investor, Sarah, for weeks, trying to secure funding for his startup. Despite their best efforts, they couldn't seem to agree on the terms of the deal. The conversation had become stale, and it seemed like the negotiation was on the verge of falling apart.
Whether you are looking for the definitive 2021 release or updated digital formats, several reputable platforms host this audio masterpiece: Once a fear is labeled, it loses its
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Labeling is the technique of naming the other person's emotions out loud. Using phrases that start with "It seems like...", "It sounds like...", or "It looks like...", you can acknowledge their negative feelings (e.g., "It seems like you're frustrated with the timeline"). This process actually shifts brain activity from the fear-generating amygdala to areas governing rational thought, disrupting the emotion's raw intensity. It makes the other person feel heard without you having to agree with them.
: Mirroring is a simple yet powerful technique you can use to build instant rapport. It involves repeating the last one to three words your counterpart just said in a questioning tone. For example, if they say, "I'm disappointed that you're proposing this price," you can say, "Disappointed?" This encourages them to elaborate, gives you more information, and makes them feel heard without you having to agree with them.
