Follow the on-screen prompts to receive a 6-digit verification code via SMS or email to reset your credentials. 2. Compromised or Hacked Accounts

If you have submitted a report via the "Report a Problem" feature or the hacked account portal and have not received a resolution after 5–7 business days, you can occasionally check back on the (found under Help & Support). If you received a case number via email, you may be able to reply to that email to ask for an update. However, for personal accounts, patience is often the only strategy, as support volume is extremely high.

State clearly that you have already cleared your cache and tried incognito mode. Summary of Best Practices for Workplace Access Check URL Ensure you are on workplace.com , not facebook.com . Use Incognito Rules out browser extension conflicts. Contact IT Resolves corporate SSO and account provisioning errors. Submit Ticket Alerts Meta engineers to potential home page bugs.

I can then provide you with more targeted troubleshooting steps! How to report a problem on FB FOLLOW FOR MORE

Click and select Include in report to provide technical logs that help diagnostics.

Follow the on-screen prompts to start the advanced identity verification process. Common Facebook Home Page Login Errors

By following these steps, you can swiftly troubleshoot roadblocks, officially report bugs to Facebook, and get back to scrolling your home page. To help me tailor this advice, please tell me: What are you seeing (if any)?

How to Report a Login Issue on the Facebook Homepage When Things Aren’t Working

If you cannot log in at all—because you have forgotten your password, your account was hacked, or you are locked out due to a lost phone—the standard "Report a Problem" feature will not work. You do not need to log in to report a login issue. In these cases, you must use Facebook's specialized, dedicated help centers.

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